gas scooter transmission
gas scooter transmission
Warranty problems with online vendor, what recourse do I have?
Due to high gas prices, we decided to invest in two motor scooters which get high gas mileage. We knew of a dealer in our city who sells them for about $1,300.00 each. We looked on the Internet to research the product and found Olson Power Sports which had a great website. We spoke to the owner Brandon Olson who agreed to not only ship the two scooters to us free, but also provide us with a two year warranty on the motor/transmission plus 30 days on all else.
We purchased the scooters for $850.00 each and they arrived quickly and in good condition. Into the third week, we had electrical problems with both scooters. We called Mr. Olson 15 times at his business phone number, and now all we get is a message that they will no longer be taking phone calls due to their high sales volume, and instructions to email him at: fun@atvfun.net
We have done all of that for weeks with no reply!
Does anyone know what recourse we can now take to get him to honor our warranty?
You do not say what brand they are, if you can find a shop to work on them you might be able to go back after Olson and get some from them. Most shops will not work on the Internet scooters. You are a classic example as to why I warn people from ordering the cheap scooters. I looked them up and there is not a name brand on anything. One said it was a Sunl and that is not good. I saw some motors listed as a Honda clone and those have been flooding the market. I would get some good legal advice on how to proceed.
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